Data, Analytics, and Insights using TeamsHub by Cyclotron

Introduction

In a collaborative environment, the performance of any team is fundamental and critical for business success. As a result, monitoring teams’ activities and gleaning true visibility becomes one of the most important tasks of administrators.

Reporting and analytics are used to monitor if it is reaping intended benefits from the workplace. Smart businesses need real-time data to check the performance of their teams. Subsequently, information turned insights with deep-dive analyses help businesses to make evidence-based decisions.

TeamsHub by Cyclotron offers strong analytics to capture granular details on Microsoft Teams usage patterns. It provides automated reports on various criteria. Let us first see what automated reporting is:

Automated Reporting

Manual crunching and extracting data over and over to produce reports is a tedious job. Hence, TeamsHub by Cyclotron supports automatic report generation considering organizations that frequently deal with large datasets.

You can now gauge how your teams are functioning and detect intricacies in real-time to improve business operations. Blissfully, with TeamsHub by Cyclotron, you can access automated reports surfacing rich insights into Teams’ information in just a click!

Types of Reports

TeamsHub by Cyclotron offers various actionable reports to gauge the true potential of the Teams platform. Also, all reports share some common features:

• They are provided in both graphical and list views.
• You can export the data to other formats that can be downloaded and shared across your organization.
• You can email or subscribe to the report for yourself and others.
• You can export raw data in XML, JSON and other formats to create reports in a third-party tool

Now, let us catch a glimpse of each:

1. Teams Inventory

Teams Inventory gives a holistic view of all teams that exist within your organization with number of properties. Some of them are members count, guest count, last activity date, visibility, status and more.

2. Teams User Activity

Teams User Activity report helps you track activity by user over a period of time. The activity types are calls, meetings, private chat messages and Teams chat messages.

3. Users Teams

Users Teams report helps to grab insights into teams usage. It provides detailed view of teams with associated description, owners, members, status, channel count, guest count etc.

4. Teams Device Usage

With Teams Device Usage report, you will get information on what devices users use to connect across your organization. It shows the number of unique users using Teams by device type for a period of time.

5. Teams Governance

Teams Governance report gives youdetails about MS Teams Governance Settings. The governance reports are Administrator Management, Governance Settings, Tag Management, Manage Hubs, Voice Routing, etc.

6. Teams Summary

With Teams Summary report, you will get number of MS teams created in last 360, 180, 90 and 30 days.

7. Top 10 Users

With Top 10 Users report, you will get top 10 MS Teams users based on user activities over a period of time. The activity types are calls, meetings, private chat messages and Teams chat messages.

8. Members Owners Count

Members Owners Count report gives you details about members and owners count by team name.

Summary

Adopting a company’s collaboration platform is determined by how frequently users are performing some basic operations to measure “daily activity”.

In Teams environment, more chats, clicks, shares and downloads provide an indication of the success of the investment and if the intended objectives are achieved.

We also empirically know that user engagement is directly proportional to productivity. Hence, if users are spending considerable time in chat-based collaboration platforms, they are certainly collaborating, sharing ideas and innovating.

Using Analytics in TeamsHub by Cyclotron, any organization can instantly determine the user engagement and experience in Microsoft Teams platform and fix potential concerns pro-actively.